10 Guidelines for Implementing Frontline Education

Guidelines for frontline education

Frontline Education offers a suite of software and services that support the essential work of school districts. This includes solutions for student success, data-driven decision-making, leadership development, and more.

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1. Focus on Student Success

While school districts are tasked with a number of important tasks, the most vital is ensuring that students succeed in their education. Teachers are an integral part of student success, and schools must make sure that their staff have the best tools to support students in their learning.

To ensure that teachers and staff have the resources they need to meet the needs of their students, schools must focus on providing them with high quality training. This will help ensure that their staff can provide the best possible service to their students and help them build a strong sense of pride in their work.

Schools should also focus on empowering their employees with the skills they need to use analytics effectively in their daily work. This will help to reduce uncertainty and empower staff members to acquire a better understanding of how different types of analytics can be used to improve student outcomes.

2. Create a Culture of Accountability

Implementing frontline education

A culture of accountability helps your team to perform at their peak level and achieve the results you expect. It also makes your team more likely to stay at your organization.

Accountability systems need to establish formal standards of behavior and performance, provide the resources to meet those standards, and develop a strategy to measure employee performance and apply practical consequences. These systems need to be evaluated periodically for continued effectiveness.

Creating a culture of accountability begins with leadership. When leaders set clear expectations and consistently follow through, they create a foundation for accountability among their staff.

3. Focus on Data Driven Decision Making

Data driven decision making (DDDM) involves the use of data and analytics to make decisions. This approach can help companies and organizations navigate change and respond to market trends more quickly.

DDDM can also help schools address learning loss, close the achievement gap, and adjust instructional strategies to better meet the needs of all students. This can include providing additional instructional time, intensive tutoring, or other interventions to support struggling students.

However, while DDDM can help improve organizational performance, it is important to ensure that the data collected is valid and reliable. This requires a rigorous process for analyzing data and making decisions based on it.

4. Invest in Leadership Development

Implementing frontline education

Aside from providing frontline personnel with the tools, support, and opportunities to succeed, organizations must also provide a platform to showcase the best in frontline talent. Whether it’s a new technology, a creative solution to an old problem, or a more engaging work environment that promotes inclusivity, your newest hires deserve the best that your company has to offer. To that end, Frontline Education offers a number of nifty gizmos to help you stand out from the competition. Check out our gamification tools and templates below to get started! The more you can do to help your staff shine, the more effective you’ll be at keeping students learning and teachers engaged. You’ll also enjoy a more positive work environment, improved productivity and employee retention. You may even notice a bump in your bottom line! The key is to take the time to find out what your staff really wants, and provide it.

5. Create a Culture of Collaboration

Despite their essential role in the workplace, frontline workers are becoming increasingly disengaged. As the WTI report highlights, they’re dealing with increased work pressure, more COVID lockdowns and a lack of communication from management as they try to navigate the aftershocks of the pandemic.

However, if you want to reverse this trend, you need to focus on addressing your employees’ needs and improving their overall experience at work. That means offering more frequent training, support and skill development to improve their performance.

In addition, you need to create a culture of collaboration for your employees. This will ensure that they’re empowered to succeed in their roles, which in turn will boost their job satisfaction and engagement.

6. Focus on Student Engagement

The Gallup Organization reveals that nearly 70% of teachers are not engaged with their jobs. Fortunately, there are steps that can be taken to increase employee engagement.

Investing in employee recognition is one of the most effective ways to drive high levels of engagement and retention. Ensuring your staff feels welcomed as a valued member of the district by their peers, their immediate supervisor and their administration is an important step towards building strong relationships that last.

Frontline Education helps make employee onboarding a breeze with the ability to distribute paperwork electronically, prepopulate forms and add digital signatures. Forms can then automatically be submitted to the correct person – all of which reduces paper waste and saves time for your district.

Frontline Education also helps you address student engagement through AcceleratED Pathways, a workforce development program that supports educators by combining existing tuition assistance programs with public funding and manages instruction and delivery costs.

7. Focus on Equity

Implementing frontline education

In the healthcare industry, Frontline Education champions are helping nursing aids, medical assistants and other frontline workers move into clinical positions with tuition reimbursement and career pathways that pay family-sustaining wages.

This is a great example of how you can invest in your employees to upskill them and keep them motivated. Investing in technology that streamlines tasks and makes it easier for them to communicate with each other can make their job more rewarding and improve retention rates.

The next step is to make sure that they are able to use the new technology effectively. That means giving them the training they need to understand how the new system works.

This includes adding learning theory to your training. Nina Simon’s participatory design, Howard Gardner’s multiple intelligences, and Freeman Tilden’s principles of interpretation are all helpful concepts that can be used in frontline staff training. They can help your leaders better interpret and understand what is happening to your students.


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8. Invest in Technology

Investing in new technology can help your frontline team deliver a better customer experience. It can also flag if a problem is out of their control and give them an accurate picture of what their customers are looking for.

To get the most out of your technology investments, take the time to consult with your frontline staff and ask them what features they like best. You can even invite them to attend presentations and demos.

Using the right technology can help your frontline team deliver measurable results and meet your organizational goals. It can also improve employee morale, reduce stress levels and boost retention. However, investing in technology can be a daunting task for many organizations, so be sure to take your time to make the right choice. The best technology solutions will be ones that will make your job easier while still meeting your needs and keeping you ahead of your competition.

9. Build a Culture of Accountability

Implementing frontline education

When you create a culture of accountability, your employees will perform better and be more motivated to do their jobs. This will lead to happier customers and a higher revenue stream.

The first step in building a culture of accountability is to establish a system of formal standards for behavior and performance that can be measured. Next, you need to provide the tools and resources that your staff needs to meet those standards.

This can include things like providing regular trainings and creating an environment where feedback is easy to give and receive. It can also involve holding daily huddles or weekly check-ins, and conducting regular observations. Then, a safety committee or safety officer will be able to review these observations and provide coaching and encouragement. This will help to sustain the attention to safety and prevent issues from becoming big problems. It can also help to foster a blame-averse atmosphere where everyone feels safe and empowered to make changes when they need to. 

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